Privacy Policy

If this Privacy Policy is translated into any other language it will be for informational purposes only and in case of any conflict between the translation and the English version, the English version will prevail. Decoditive j.d.o.o. ("Decoditive", "we", "us" or "our" as applicable) makes your data available to members of your group for the purpose of operating and promoting the various products and services of your group and members of your group may contact you about the various products they offer. We are committed to protecting and respecting your privacy. This policy (together with our Terms of Use and any other documents referenced in it) sets out the basis on which the personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


This Privacy Policy describes the processes of collection, use and sharing of information provided by users of Decoditive's services, including information provided on websites, APIs, email notifications, applications, buttons, embeddings and received from its partners and other third parties. This includes information provided by users when using services on the web, including information from personal social media accounts used to record personal access to Decoditive services and information processed by applications such as Decoditive for iOS, Decoditive for Android.

By using Decoditive's services, users must consent to the collection, transfer, storage, disclosure and use of their information as described in this Privacy Policy. This includes any information that users choose to provide, potentially of a personal or identifying nature under applicable law.

In addition, users will consent to Decoditive being responsible for their information under this policy. The person responsible for user information is Decoditive j.d.o.o. (headquarters: Radnicka Cesta 20, 10000, Zagreb, Croatia).

The new General Data Protection Regulation 2016/679 stipulates that the user will control on his own the information he provides to Decoditive and any other content presented or associated with the use of the services, as described in the Terms and Conditions. Regardless of the chosen country of residence, users of Decoditive's services will consent to the transfer, storage and use of personal information. In some countries, the specific provisions of privacy and data protection laws may vary.

At Decoditive we strongly believe in the right to privacy of users and we are obliged to keep the user informed about the data that Decoditive collects from the users of its services and how the information is used. Decoditive's goal is to enable users to make decisions regarding their privacy and personal information.

Information We May Collect From You

It applies to you or any other third party for whom you are paying the fees to register for any of our studies.

We may collect and process the following data about you:

  • Information you provide by filling out forms on our website and any other websites or software, such as our artificial intelligence software, that we own that contains our Decoditive pages, products and services (our "Website"). This includes information provided at the time of registering to use our website, subscribing to our products and services, registering for our studies, using our artificial intelligence software, information necessary when you win a prize in order to research it, publish material or request further services. We may also ask you for information when you report a problem with our website.

Some of this information may be, but not limited to, your name, email, ID, date of birth, country of birth, interests.

  • If you contact us or make any comments on our website or postings and forums, we may keep a record of that correspondence
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of the transactions you make through our Website and the fulfillment of your orders.
  • Details of your visits and actions on our website, including but not including but not either traffic data, location data, weblogs, conversion data, behaviour data and other communication data.
  • Information about your device, including when available your IP address, operating system and browser type.
  • Information collected from you after analyzing your face with our artificial intelligence system while the study is being conducted. This information corresponds, but is not limited to, the extraction of emotions based on your facial expressions, location of your gaze within the screen, detection of gender or age.

Creating the user account name

The creation of the Decoditive account is not mandatory for users to carry out studies within the platform, or the viewing of Decoditive content transmitted on various third-party streaming services, such as Facebook, LinkedIn, Twitter or Instagram.

Users should note that they are not allowed to create and manage multiple user accounts for Decoditive services.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

Depending on your settings, we are working with 3rd parties that can save information in cookies. To display advertising that helps cover the cost of our free features, we use Google services. Details of how your data is handled can be found here:

Where we store your personal data

All information you provide to us is stored in an infrastructure that is our exclusive property or that exclusively grants us a license and that uses state-of-the-art techniques to restrict access by third parties. Where we have given you (or where you have chosen) a password that allows you to access certain parts of our website, you are responsible for keeping this password confidential. We ask that you do not share a password with anyone. Unfortunately, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

We may delete some of your information collected from studios from time to time, such as recordings.

How information is used

We use the information we hold about you in the following ways:

  • To ensure that the content of our website is presented in the most effective way for you and your computer.
  • To provide you with information, products or services that you request from us or that we believe may be of interest to you.
  • To fulfil our obligations arising from any contract entered into between you and us.
  • To allow you to participate in the interactive features of our website.
  • To notify you about changes to our services.
  • For fraud prevention and investigation purposes and to comply with regulations and legislation.
  • For business intelligence purposes.

We may also instruct third parties to carry out any of the above purposes, in accordance with and to the extent permitted by law. We may also use your data to provide you with information about products and services that may be of interest to you and we or they may contact you by SMS, email, postal mail, tickets or telephone. For communications that occur outside of our website, such as email, we will offer you the option to opt out of such communication.

Disclosure of Your Information

We may disclose your personal information to any member of our group of companies, partners, collaborators or employees that we hire or work together to organize the studies. We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or asset, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If any company in our group or substantially all of its assets are acquired by a third party, in which case the personal data it has about its customers will be one of the transferred assets.
  • For business intelligence purposes.
  • If we have a duty to disclose or share your personal data in order to comply with any legal obligation, or for the purpose of enforcing or applying our Terms of Use and other agreements; or to protect the rights, property or safety of our group of companies, our customers or others. This includes the exchange of information with other companies and organizations for the purposes of fraud protection, prevention and reduction of credit risk or as set forth herein.

Information accessible to the public

Some of the information generated by users of Decoditive's services may be accessible by Decoditive's end customer, such as information related to the user community profile (name, country, emotions, view, etc.).

We may make public any other information that we consider important to know for each studio, as long as it is not sensitive information that cannot be displayed by law, such as passwords, IDs or personal recordings.

Users will have full control of the personal data they disclose using Decoditive's services and in relation to the use of the services, communication with the Support and will be captives over the information accessible to the user community, especially if it is unique or sensitive information. The user has the opportunity to unilaterally update, modify or delete his accessible information in connection with the use of the Decoditive services, deactivates and/or deletes his Decoditive user account, and such decision will take effect on the user's information accessible about, Decoditive for iOS and Decoditive for Windows. The right to delete information that identifies the user in relation to the use of specific services is known as the "right to be forgotten". Decoditive has updated its Privacy Policy and has created processes to comply with the "right to be forgotten" of users.

Users should be aware that Decoditive services may use technologies such as application programming interfaces (APIs) and embeddings to make user-related information available to websites, applications, and other third parties for use. This includes but is not limited to displaying information about completed Decoditive from different studios on third-party websites and social networks such as Facebook, Youtube or Twitch in the form of an animated gif, live stream or a link to a replay of studies linked to the Decoditive website ( or any other of our websites, such as our Facebook page Decoditive has endorsed standard terms governing how such data is processed and used, and has maintained the compliance program to enforce those terms. Decoditive is not responsible for how third parties process and use such user information or in cases of third-party data security breaches.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will generally inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to third parties for such purposes. You can exercise your right to prevent such processing by contacting us. Our website may, from time to time, contain links to and from the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we accept no responsibility for these policies. Please refer to these policies before submitting personal data to these sites.

Access to information

You have the right to access certain information you have about yourself. Your right of access may be exercised in accordance with applicable laws, but must be in writing to us. In certain circumstances, the access request may be subject to a fee of €10 or another reasonable fee to meet our costs by providing you with details of the information we hold about you.

This does not apply to any information collected about you during or after studies, such as, but not limited to, recordings or data extracted by the artificial intelligence system software. This information is considered confidential and cannot be sent to any third party.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where applicable, notified to you by email or by logging into the website.

Direct messages and non-public communication

Decoditive offers features that allow users to communicate directly with each other. For example, users can use Direct Messages through Facebook, WhatsApp, Gmail, or any other social networking site to have private conversations with other Decoditive users or with a group of users. When users communicate privately with others, such as by sending and receiving Direct Messages, Decoditive stores and processes such communication, and related information. Users should note that when they interact with Decoditive's public content shared through Direct Messages, for example by opening the Continuous Decoditive game through Direct Message, such activities may generate information accessible to the user community. Users should be aware that the content of the communication, such as Direct Messages used in direct and private communication, as well as group communication, may be reproduced, copied, stored and shared.

Information received from third parties

Decoditive may receive information about users of its services from third parties such as the Decoditive user community, business partners (including advertising partners), and corporate affiliates. Decoditive's partners and affiliates may share user information, such as a browser cookie ID, a mobile device ID, or a cryptographic hash of an email address, as well as demographic or interest data and content viewed or actions taken on a website or application.


Decoditive tracks how users interact with our chat to help improve and personalize their experience in using our services. For these purposes, Decoditive shared studies can be converted into clickable links. Email communication with users of Decoditive's services and shared studies appearing on third-party websites and mobile applications may also contain such links.

By clicking on such links, users allow them to share with third parties information regarding their use of Decoditive's services along with other information associated with the specific content of such links. Third parties may also collect other personal data from users of Decoditive's services, including but not granted, cookie identifiers and USERS' IP addresses.

Service Providers

Decoditive has standard contractual conditions with other service providers in order to ensure the provision and functions of its services within and outside the territory of the European Union. Third-party services are used for the purpose of hosting our servers, databases and analyzing user behavior, such as Google Analytics. Decoditive may share personal information of its users with such service providers as stipulated in this Privacy Policy, and accepted standards of confidentiality and protection of personal data and in accordance with applicable regulations.

Management of the user's personal information and right to be forgotten

All registered users of Decoditive's services are provided with tools and settings to access, modify, modify or delete the personal information provided to Decoditive that serves to identify users.

In accordance with the General Data Protection Regulation 2016/679, all users have the opportunity to delete their user account on Decoditive and the information provided therein. The right to delete information that identifies the user in relation to the use of specific services is known as the "right to be forgotten". Decoditive has updated its Privacy Policy and has created processes to comply with the "right to be forgotten" of users.

Deletion and forgiveness of users are based on individual deletion requests sent to upon receipt of which the user account is first deactivated and subsequently permanently deleted. Upon deactivation and before permanent deletion of user information, the user profile and part of the user's information will remain stored by Decoditive for a maximum of 30 calendar and reviewable days. The 30-calendar day period offers users the opportunity to reactivate their account without losing any personal information. Unless otherwise agreed with the user, the removal process begins 30 days after deactivation and lasts up to a week.

Users of Decoditive should be aware that search engines and other third parties may retain copies of their publicly accessible information, even after permanent deletion of the user profile.

Privacy Law in Certain Jurisdictions

Users of Decoditive services consent to Decoditive transferring, storing and using their data in jurisdictions that may be different from the user's jurisdiction. Some jurisdictions may have different privacy and data protection laws from jurisdictions where the user is a resident and may vary from country to country.

The transfer of personal data outside the European Union or EFTA members is ensured by the applicable regulation of specific jurisdictions in which the data is stored, as well as when the user is resident. Third parties involved in the transfer are responsible for the violation of the privacy and data protection laws of the country where the user resides, as well as the privacy rules generally accepted in the European Union and the United States of America. Decoditive, as well as its subsidiaries, partners and third parties engaged in services, will comply with applicable regulations regarding the collection, use, sharing and retention of personal data from the European Union.

Privacy-related complaints and cases will be submitted to .


Questions, comments and requests regarding this privacy policy are welcome and should be directed to: